Return & Refund Policy
You must return the product within 7 days to receive a full refund.
The item must be unused, unwashed, and in its original condition with tags still attached.
You will typically need the receipt or proof of purchase (online order confirmation or in-store receipt).
Once the return is accepted, the refund will be processed using the same payment method used for the purchase.
Refunds for online purchases may take a few days to appear in your account, depending on the payment platform (credit card, PayPal, etc.).
In-store refunds are typically quicker and are usually processed the same day.
Exchange Policy
You must exchange the product within 3-5 days from the date of purchase.
Like returns, the product must be unworn, unwashed, and in its original condition with tags still attached.
You can exchange the product for a different size, color, or item.
Make sure the item you want to exchange for is in stock, especially for high-demand products.
Exchanges in-store are usually quick, but for online purchases, you may need to arrange return shipment first before receiving the exchange.
Key Points for Customers
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Given the short timeframes (7 days for returns and 3-5 days for exchanges), it’s important to keep track of the purchase date and initiate returns or exchanges as soon as possible.
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Keep the receipt and product in its original condition. Some stores may have electronic proof of purchase systems, especially for online sales.
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Check for any non-returnable or non-exchangeable items (like sale items or underwear).
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Ensure you know how the refund will be processed—whether it's store credit, a direct refund to your card, or cash.
Best Practices
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Always read the return/exchange policy before making a purchase to avoid surprises.
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Keep the original packaging and tags intact to make returns or exchanges easier.
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Since the return windows are tight, make sure to check the product right when it arrives or after purchasing it in-store.
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